FAQ’S

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FREQUENTLY ASKED QUESTIONS

For Local employer (following details to process the maids work permit application):

      • Identity Card (as well as those of members of employer’s household)
      • Proof of income in the form of Notice of Assessment (and that of the spouse if applicable) or employer’s authority to the Ministry of Manpower to verify employer’s income (and his/her spouse’s if applicable) with the Internal Revenue Authority; or if employer has recently returned after an extended absence, a letter by an officer of the company he/she is attached to showing:
        • Employer’s position in the company
        • Employer’s monthly income
        • The date employment commences

 
If a Notice of Assessment is not available and the Employer has not paid income tax in the current or previous year,

        • Employer’s income tax assessment if he/she was working abroad AND
        • a statement from CPF showing employer’s contribution for the last 3 months, if applicable.

  
For Expatriate employers (following details to process the maids work permit application):

      • Passport Copy- of self and members of the family
      • Employment pass and dependent pass of family members living with the employer

As per MOM regulations, an employer needs to pay the maid’s levy. The maid’s levy is a monthly tax paid to the government for every foreign domestic worker employed in Singapore. Employers are required to pay a Migrant Domestic Worker (MDW) monthly levy of $265 (normal) or $60 (concessionary). Levy charges begin on the fifth day after the MDW’s arrival in Singapore, including the day of arrival.

Levy Payment should be made via GIRO only. The MDW’s Work Permit (WP) will be canceled

if the employer fails to maintain a valid GIRO account. Employers can view their levy bills online using the Internet Foreign Worker Levy Billing (iFWLB) System via SingPass.

Firstly, the application for a maid has to be completed correctly to process the maid’s Work Permit. Following this, it takes anywhere from one to six weeks for the maid to arrive and commence working. The maid’s arrival duration may also depend on the maid’s nationality.

An employer is eligible for a levy concession for each MDW (max. for two MDWs for each household) if he/she satisfies conditions set by MOM.

Generally, a household that has a child/grandchild who is a Singapore Citizen below 12 years old or an elderly (Employer/Spouse/Parent/parent-in-law/grandparent/grandparent-in-law) who is a Singapore Citizen aged 65 years old or above may be eligible to apply for a levy concession but subject to MOM approval.

Besides, a household living with a person with a disability may also be eligible for levy concession. For further details on conditions and application procedures, please contact us at 6665 8199.

The employer is responsible for the repatriation of the maid once the usual contract of 2 years expires unless it is renewed.

He is required to post a security deposit (bond) of $5,000 for every maid with the Work Permit Department, MOM. If the employer fails to repatriate the maid after the cancellation of her work permit, there is a risk of losing the $5,000 security deposit.

All Maids are required to go for a medical check-up in Singapore within 14 days from their arrival date.

She must get herself examined by a certified medical institution and can only be deemed fit for work if she passes her medical test. Subsequently, medical examinations are required every six months for the medical screening for VDRL, pregnancy, and HIV.

It is the employer’s responsibility to bring the maid for the 6 monthly check-ups.

You are eligible to hire a second migrant domestic worker (MDW) if you have any of these family members living with you:

      • At least 2 children below 18 years old.
      • A parent or parent-in-law over 60 years old.